Hard Disk Computer Equipment - Technology - Storage

Data Recovery

We can recover your data.

If you've suddenly lost family photos, financial records, and other crucial data, we're here to help. Make an in-store appointment with ZP Enterprises LLC and we'll use our expertise to recover your data as quickly as we can.

What to expect with Data Recovery.

1

2

3

4

Meet with ZP Enterprises.

Bring your device or drive to your appointment and an Agent will diagnose your data loss. There is a $49.99 charge for this initial service.

Get an estimate.

If your recovery is fairly simple, we'll do it onsite with Level 1 recovery for an additional $200. If it's more complicated, we'll send your device to a deep scan or recovery effort.

Recover your data.

We have the expertise, tools, and facilities to handle everything from simple file deletion to recovering data from a hard drive with physical damage. There will be additional charges for extended efforts to recover the data.

Receive your data.

After a successful recovery, you will be informed when your data will be shipped back to your store on a new external USB hard drive. You can provide us with your own drive, or we'll include one at an additional cost.

Level 1

  • If you simply deleted some files
  • If you reformatted your drive
  • If you need basic help getting access to your device

Level 2

  • If your file system is corrupted
  • If we need to restore your operating system in order to recover data
  • If we need to make an image of your drive in order to recover or decrypt the data

Level 2 Advanced

  • If advanced hardware is needed to make a precise image of your device
  • If your drive requires firmware alteration or physical modification

Level 3

  • If your device is physically damaged (accident, house fire, severe mechanical wear) and we need to break the seal on the drive within a cleanroom.
  • There could be additional charges as a trusted 3rd party would be performing the data recovery managed by ZP Enterprises LLC.

Rates:

$200

$450

$550

$1,450

Data Recovery Q&A

What kinds of drives and devices do you recover data from?

If it holds data, we will take it. A list would be too long to compile, but it includes all makes and models of laptops, desktops, hard disk drives, camera systems, SD cards, DVRs, flash devices and voice recorders (mobile devices excluded).

What sorts of data can be recovered?

We attempt to save any and all data, including songs, photos, files and more.

Can ZP Enterprises recover password-protected files?

Yes, if you provide us with the password.

How does my device qualify for an in-office data recovery service?

In-office data recovery services are for units that fall under the Level 1 scope of work only. We will attempt to recover your deleted photos, music, and files from a working drive, or data that was lost because a drive was reformatted. There is a chance your unit will require higher levels of data recovery service and we cannot guarantee your unit will qualify for Level 1 in-office service.

What do you need to recover my data?

Technically, we need only the original physical hard drive or storage media. If the data is on a drive in a computer or other device, schedule a reservation with ZP Enterprises will remove the hard drive or storage media for you onsite which could cost more vs a drop-off at the office.

Also, if you can provide a list of the specific files you are looking for, it will help us ensure we recover what you need, but we can start the recovery without it.

When will I receive my recovered data?

Data recovery is tricky and depends on the exact device that failed and the nature of the failure. The time it takes to recover files can vary as much as the price does.

What will my recovered files be saved on when I get them back?

Once we recover your files, we save them to an appropriate external drive. You can supply your own preformatted USB drive in advance, or we will provide you with one at an additional cost.

How do I back up my data to prevent this from happening again?

You can back up your data on a separate type of media (such as an external hard drive or USB flash drive) or back it up online using cloud storage. Using both provides extra protection. Consider backing up your personal data once a week and backing up business data on a daily basis. Most backup methods allow you to schedule automatic data backups as often as you want. You can consult with ZP Enterprises for such disaster recovery plans.